Improving your performance
Some more stories for you to share

From performance to customisation, there’s a thankQ story for every sector.

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Comic Relief

thankQ went live in May 2000. As part of the process a huge data cleansing operation was undertaken on the basis that the new system would only be as good as the data within it. The result of this operation was that the potential 100,000+ contact records were reduced to approximately 30,000.

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Royal College of Veterinary Surgeons Trust

The RCVS Trust is a small educational and animal welfare charity serving the needs of the 20,000-strong veterinary profession in the UK providing grants and funding a range of educational and animal welfare projects in the UK and overseas.

Sanctuary Carr Gomm

In early 2007, senior management at Carr-Gomm identified a need for a Client Information System to work alongside their existing Context Housing Management system. CTX provided information about their properties, but they needed more - to be able to manage the client support process...

Foundation and Friends Royal Botanic Gardens, Kew

The biggest concern at Foundation and Friends of the Royal Botanic Gardens, Kew, who had nearly forty users to train, was getting everyone together in the right place at the right time.

Charity Finance Directors' Group

CFDG needed to update an elderly system which was neither coping with current needs nor able to address future requirements. thankQ was selected in July 2008, with the live system required to be in place in just 3 months by October 2008.

Bakers Food and Allied Workers Union

With funding from the Union Modernisation Fund, it was time to drag BFAWU's old distributed DOS systems into the 21st century!

Concern Worldwide

Concern Worldwide first started working with thankQ in 2000 and since then a close relationship has been forged seeing them drive new developments in technology and telemarketing functionality.

Rainbows Childrens' Hospice

Local to thankQ, Rainbows Children's Hospice selected thankQ for its flexibility in 2004. Seven years and two upgrades further on, the relationship is still going strong.

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Karuna Trust

Eight years after implementing thankQ, Karuna Trust decided it was time for an upgrade...

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North Devon Hospice

North Devon Hospice shows how thankQ helps them make the most of every relationship

Keele University logo

alumni relationship management

When we asked Alumni Officer, John Easom to describe thankQ in one word, he replied, 'indispensible'. Read on to find out why

The University of Edinburgh logo

alumni relationship management

thankQ barcoding functionality saves The University of Edinburgh time and money. It has also vastly improved data quality. Find out how

Jewish Care logo

Jewish Care gets mobile with thankQ

Jewish Care is the first thankQ customer to go live with the thankQ mobile module. Jewish Care's Director of Fundraising and Marketing, Daniel Carmel-Brown tells us what he thinks

Musicians Benevolent Fund logo

The Musicians Benevolent Fund

With over £5 million worth of grants to distribute each year, the Fund needed a truly flexible yet robust solution which integrated seamlessly with their existing infrastructure 

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alumni telethon management

The first time The University of Edinburgh used their thankQ telethon module was for a telethon event to 9,000 alumni. The team explain the benefits of managing telethons in-house, integrating thankQ telethon with thankQ CRM